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Ordering from Nehelenia Patterns is easy!
-> PayPal Users / Shopping Cart -> I'd like to use a different method of payment
Our Shopping Card System will redirect you to PayPal. PayPal is a secure payment service, NO extra charges will apply. You can make a payment, even if you don't have PayPal account. Using the shopping card is the fastest method to shop at Nehelenia Patterns. Your order will be forwarded directly to our customer service.
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Other Payment Options:
You can send cash (EURO) in a concealed letter, but at your own risk! Nehelenia Patterns is not responsible for payments lost in the mail!
EU customers (including Switzerland) can also use bank transfer via BIC
and IBAN code:
BIC GENODEM 1BO1 (Attention: the last digit is the letter O not a
zero!)
IBAN DE06 4106 2215 0038 8199 01
No checks, please!
When not using the shopping cart, simply send us your order by
E-Mail, Fax
(0049-2383-912945) or mail it to:
Nehelenia Patterns, Hubertusstr. 6a, D-59199 Bönen, Germany
We will send you an invoice to complete your purchase.
To poceed your order, please fill in our download order form or provide us with the following information:
Company Name / Your Name
Street Address
City
Country
E-Mail / Telephone and Fax Number
Shipping &. Handling charges:
| EU Countries (including Switzerland) | Non-EU Countries (USA, Canada, etc.) |
| 8,00 Euro for up to 4 pattern packs 10,00 Euro for more than 4 pattern packs 15,00 Euro for an order weighing more than 1000 g or large items like hats and parasols |
10,00 Euro for up to 2 pattern packs 13,00 Euro für more than 2 pattern packs 28,00 Euro for an order weighing more than 1000 g or large items like hats and parasols |
If you are a wholesale customer or going to order large quantities, please ask for shipping charges!
When will my order ship?
We ship orders immediatley after we have received your payment. If all items are in stock, we will dispatch your order within 24 hours.
Returns
You can return unused items within 14 days after reception for a refund (minus postage). You have to notify us in advance of you wish to return the items. Return postage has to be paid by the customer!
